Welcome to Revzilla Motorcycle Shop

At Revzilla Motorcycle Shop, we’re riders serving riders. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing rider-gears.com and making a purchase, you agree to these terms. We’ve written this document in clear language because we believe in transparency and building trust with our riding community.

1. Who We Serve

Revzilla Motorcycle Shop is designed for motorcycle enthusiasts worldwide who value quality gear, safety, and performance. Our target customers include:

  • Daily commuters and touring riders
  • Off-road and dual sport adventurers
  • Performance-focused riders
  • Safety-conscious motorcyclists
  • Riders seeking technical and casual motorcycle apparel

We ship globally, excluding some Asian countries and remote areas due to logistical constraints.

2. User Responsibilities and Account Terms

Your Obligations

  • Provide accurate and complete information during registration and checkout
  • Maintain the confidentiality of your account credentials
  • Verify product specifications, sizes, and compatibility before purchasing
  • Use the website and services only for lawful purposes
  • Comply with all applicable local laws and regulations

Account Management

  • You must be at least 18 years old to create an account and make purchases
  • You are responsible for all activities under your account
  • We reserve the right to suspend or terminate accounts for violations of these terms

3. Products and Services Description

Our Product Range

We specialize in comprehensive motorcycle gear and parts including:

  • Safety Gear: Helmets (Full Face, Modular, Open Face), Eyewear, Protective Clothing
  • Performance Parts: Engine Components, Exhaust Systems, Brakes, Handlebars & Controls
  • Riding Apparel: Jackets & Vests, Base & Mid Layers, Boots, Casual Riding Clothing
  • Accessories: Audio & Speakers, Heated Gear, Helmet Accessories

Important Product Notes

Safety-Critical Items: Helmets and protective gear are designed for single-user safety. Due to safety regulations and hygiene concerns, these items have specific return restrictions.

Technical Specifications: Motorcycle parts and accessories must be compatible with your specific motorcycle model. Please verify compatibility before purchase.

4. Order and Payment Terms

Order Processing

  • Orders are processed within 1-2 business days after payment confirmation
  • Weekend and holiday orders are processed the next business day
  • We reserve the right to cancel any order for reasons including pricing errors, stock unavailability, or suspected fraud

Shipping Information

  • Standard Shipping: $12.95 via DHL or FedEx – 10-15 business days after shipping
  • Free Shipping: Available for orders $50+ via EMS – 15-25 business days after shipping
  • Shipping times may vary based on destination and customs processing
  • Customers are responsible for any import duties, taxes, or customs fees

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely through encrypted channels. Payment information is handled by certified payment processors.

5. Returns, Exchanges, and Refunds

Return Timeframe

You have 15 days from the delivery date to initiate a return or exchange for eligible items.

Return Conditions

To be eligible for return or exchange, items must be:

  • In original, unused condition with all tags attached
  • In the original packaging with all included accessories
  • Accompanied by the original receipt or proof of purchase

Non-Returnable Items

For safety and hygiene reasons, the following cannot be returned or exchanged:

  • All helmet types (Full Face, Modular, Open Face & 3/4)
  • Eyewear
  • Base & Mid Layers (intimate apparel)
  • Opened or used motorcycle parts (Engine, Exhaust, Brakes, etc.)
  • Custom or personalized items
  • Items marked as final sale

Please ensure careful selection before purchasing these items.

Refund Information

  • Refunds are processed within 5-10 business days after we receive and inspect your return
  • Original shipping costs are non-refundable unless the return is due to our error
  • Return shipping costs are the customer’s responsibility unless the item is defective or incorrect
  • Refunds are issued to the original payment method

6. Intellectual Property

All content on rider-gears.com, including text, graphics, logos, images, and software, is the property of Revzilla Motorcycle Shop or our content suppliers and is protected by international copyright laws. The Revzilla Motorcycle Shop name and logo are trademarks of our company.

You may not:

  • Copy, reproduce, distribute, or create derivative works from our content
  • Use our trademarks without express written permission
  • Use automated systems to extract data from our website

7. Liability Limitations

Product Use and Safety

Motorcycle gear and parts are safety-critical items. While we ensure all products meet relevant safety standards, ultimate responsibility for:

  • Proper product selection for your specific needs
  • Correct installation and use of motorcycle parts
  • Regular inspection and maintenance of safety gear
  • Compliance with local safety regulations and laws

rests with the purchaser and user.

Website Use

Revzilla Motorcycle Shop provides the website and services “as is” without warranties of any kind. We are not liable for:

  • Temporary unavailability of the website
  • Minor errors in product descriptions or pricing
  • Delivery delays beyond our reasonable control
  • Indirect or consequential damages arising from product use

Our total liability for any claim related to your use of our website or products shall not exceed the purchase price of the products in question.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) details how we collect, use, and protect your data. By using our services, you consent to our data practices as described in the Privacy Policy.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States and the State of Colorado. Any disputes shall be resolved in the courts of Arvada, Colorado. We encourage customers to contact us directly to resolve any issues before pursuing formal dispute resolution.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.

11. Contact Information

Revzilla Motorcycle Shop

Address: 5611 Kendall Court, Arvada, CO 80002, USA

Email: [email protected]

Response Time: We typically respond within 1-2 business days

Our Rider Support Team is dedicated to helping you with any questions or concerns about these terms, our products, or your orders.

Ride Safe, Ride Prepared

Thank you for choosing Revzilla Motorcycle Shop. We’re committed to providing quality gear and excellent service to support your riding adventures. These terms are designed to create a clear understanding between us so we can focus on what matters most – your safety and enjoyment on the road.